Shipping Policy

SHIPPING POLICY

Kashtbhanjan A2 COW GHEE collaborates with several courier partners to facilitate shipping across India. Currently, we offer standard shipping exclusively. Delivery times vary depending on the location, typically ranging from 3 to 5 business days. We reserve the right to cancel an order within 48 hours of its placement due to availability or logistics issues.

REFUND & RETURN POLICY

We have a 2-day return policy, which means you have 2 days after receiving your item to request a return.

Exchanges and Returns Conditions:

For exchanges or returns to be considered, your item must maintain its original condition, remain unused, and be in its original packaging. Please ensure that you provide the invoice during the return pickup process.

 

• Damaged/Incorrect Items: If the product is damaged, or you have received the incorrect item.

• Seal Issues: If the product's seal is broken upon delivery.

• Expiry: If the product has expired before its delivery.

• Unboxing Video: Any order-related discrepancies must be reported within 48 hours of delivery, along with a complete unboxing video for verification.

CANCELLATION POLICY

We will consider a request for order cancellation only if the product has not yet been shipped. Should your cancellation request be accepted, you will receive a refund for the entire amount.